How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

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Our clients give us
9.1
out of 10


      • 10
      • Oh Florence provided great customer service. They always responded promptly to all my questions prior to making my reservation and when I arrived in each location there was a text message welcoming me and letting me know they were only a phone call away if needed.

        | 21 May 2014
        Oh-Florence

      • 10
      • Very easy to book and use Oh-Florence services. All I need as an information was provided in details.

        | 21 May 2014
        Oh-Florence

      • 10
      • The service is an excellent alternative to hotels.

        | 13 May 2014
        Oh-Florence

      • 10
      • Easy and prompt communication all throughout and apartment was exactly as the photos and extremely comfortable

        | 9 May 2014
        Oh-Florence

      • 10
      • Very helpful staff and a huge joice of reasonably priced apartments. So much nicer than staying in an overpriced hotel.

        | 5 May 2014
        Oh-Florence

      • 10
      • Prompt, friendly and courteous service.

        | 26 April 2014
        Oh-Florence

      • 10
      • Kept informed, professional service

        | 24 April 2014
        Oh-Florence

      • 10
      • Website carries excellent information and photographs of prospective apartments facilitating the choice that is right for you. Once chosen, the booking process is very efficient. Finally, the information about destination and promotional offers one receives after booking are valuable.

        | 22 April 2014
        Oh-Florence

      • 10
      • The communication was excellent and the staff very friendly.

        | 9 April 2014
        Oh-Florence

      • 8.0
      • reliable information

        | 3 April 2014
        Oh-Florence