How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

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Our clients give us
9.0
out of 10


      • 10
      • Very impressed that you text us the day we arrived in Barcelona to make sure we'd been able to check into the apartment without any problems.

        | 5 April 2016
        Oh-Barcelona

      • 8.0
      • I appreciated the fact that I could phone a local London number to book the apartment. And while in Barcelona, I could have contacted the service team easily although I did not need to.

        | 5 March 2016
        Oh-Barcelona

      • 10
      • My flight was running late and the staff was very helpful in notifying the landlord and putting me in touch with them.

        | 1 March 2016
        Oh-Barcelona

      • 10
      • The free luggage service is a great offering (although I did not need it).

        | 29 February 2016
        Oh-Barcelona

      • 10
      • Friendly and helpful staff in main Barcelona office

        | 27 February 2016
        Oh-Barcelona

      • 10
      • Apartment was great. Communcation was clear.

        | 27 February 2016
        Oh-Barcelona

      • 10
      • not complicated at all. The price on the search result was the price on the bill (unlike Wimdu!)

        | 23 February 2016
        Oh-Barcelona

      • 2.0
      • The only issue is your website and your unfair policy to refund the last night of the stay, knowing i decided to check out earlier as soon as i arrived in Barcelona (had to flly abroad), this was unfair and unappropriate, but it has nothing to do with l, the problem came from you!


        Dear Customer, from Oh appreciate and value your comments.
        Please note that our General Terms and Conditions are indicated in the booking form, so that every customer has the option to consult them before completing their booking.
        We also note that we do not have any record of you contacting us, nor by email nor telephone.
        We remind you that our Customer Service department is available every day of the year from 11h to 20h.

        | 1 February 2016
        Oh-Barcelona

      • 10
      • We will definitely use the website again in the future.

        | 30 December 2015
        Oh-Barcelona

      • 10
      • Easy to use, instructions on how to use the site,Sign up and them booking confirmation and contact all b user friendly.

        | 17 December 2015
        Oh-Barcelona